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States Scaring The POS Off Randomly Regulated Retailers

Written by Fred J. Aun
June 24th, 2009
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When it comes to regulating retailers, what could be worse than an over-zealous Washington? How about fifty over-zealous “Washingtons”?

Discussions about “Big Brother” and onerous regulation of business usually center around the federal government. Not that Uncle Sam isn’t evil at times, but these days it’s the states that are causing the big headaches for retailers, especially those that operate on a multi-state or national level.

Every couple of weeks, it seems, another state makes news for attempting to regulate, tax or otherwise control retailers and retail technology. The toughest part, for merchants, is that states usually tackle the issues with little regard to being aligned with the efforts of their colleagues in other states or for the hardships their one-of-a-kind provisions impose on retailers.

The laws just keep on coming. Nevada, for example, passed a data protection law last month that goes into effect Jan. 1, 2010. In addition to forcing businesses to use encryption when data storage devices containing personal information are moved outside the company’s physical or logical control, the new law also mandates compliance with the Payment Card Industry Data Security Standard (“PCI DSS”) for businesses that accept payment cards.

As noted by New York law firm Hunton & Williams, “Minnesota law currently codifies certain select PCI DSS requirements. The new Nevada law is significantly more comprehensive, however, since it adopts the PCI DSS in its entirety by reference.”

On the same day, a new data protection law goes into effect in Massachusetts. It has been described as one of the toughest such laws in the world.

(Not all state efforts are frightening retailers. See our related story about state attorneys general trying to discipline TJX this week. The Keystone Cops are more frightening.)

Meanwhile, E-Commerce players, such as Amazon.com, are battling it out with states over sales tax collection. In a letter it reportedly sent Monday (June 22) to California legislators, Amazon threatened to stop doing business with its marketing affiliates in the Golden State if it is forced to collect sales taxes there under a proposed law, similar to one it’s fighting in New York, that it believes to be unconstitutional.

The passage of bills like these, which usually differ (often slightly and sometimes largely) from other states’ regulations, has created a dizzying patchwork of often conflicting state laws, regulations and proposals. Learning about, lobbying for or against and eventually complying with these government initiatives puts a financial and logistical strain on even the largest retailers and their IT departments. Doing so can be enough to quash expansion plans by smaller players.

“It’s extremely difficult to keep up with all the state announcements,” said lawyer Lisa Sotto, a partner in the New York office of Hunton & Williams and head of the firm’s privacy and information management practice. “There are 47 states and other jurisdictions with data breach notification laws and they’re all a little bit different. The same tenor is followed in all these laws, but the verbiage differs and some of them are substantively quite different. So we are dealing with a non-harmonized regime on the state level. It’s impossible, it really is.”


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Kill All The Passwords

This article does mention, but does not give enough attention to, the fact that the attacks discussed are only feasible when the encrypted password file can be copied and subjected to an offline attack. The trick is to have authentication performed on a separate, much more strongly secured host - such as an Active Directory Domain Controller, or a Kerberos server, or a NIS+ server, or even using something as banal as an LDAP-over-SSL authentication dialog. In these environments, the odds of the "password file" being stolen and subjected to an offline attack go to near zero, and only online attacks may be carried out by the attacker. With sensible exponential backoff between failed password attempts, lockout after a modest number of failed attempts on a single account, and pattern detection, that minimum 7 character password is quite secure enough. Passwords aren't dead yet for security purposes, and they will be with us for a very long while to come for practical purposes. The trick is to employ them correctly. Read more...
The possibilities you describe are years away from being implemented at best, so for the moment passwords are an ugly reality. Luckily, password managers can easily manage hundreds of passwords of any length. The only thing a user needs to remember is the master password. It seems like an easier task to educate users on how to use password managers rather than implement complex security technology on a global basis. Read more...